Our Facilities

Ward Research’s focus group facility and calling center are located at our Downtown Honolulu office at 345 Queen Street, Suite 900, Honolulu, HI 96813. The building offers convenient parking and is easily accessible for Oʻahu research needs.

For projects outside of Honolulu, Ward Research works with trusted facilities and vendors on all of the islands.

Calling Center

The Ward Research Calling Center is located in our Queen Street office. It supports 100% call monitoring through a combination of observational and electronic methods. The center is equipped with a 12-station CATI system (Computer-Aided Telephone Interviewing), with capacity that can be expanded to 20+ seats when needed.

Focus Group Facility

Focus groups and in-depth interviews are held in our comfortable Downtown Honolulu facility.

Clients are welcome to observe sessions in person from the viewing room or participate remotely via web streaming (including Focus Vision options). This flexibility lets your full team engage without the cost of travel to Hawaiʻi.

Ward Research offers one of the largest and most comfortable focus group facilities in Downtown Honolulu, paired with experienced local recruitment and moderation.

Photos of the current space can be provided upon request. Please contact us for facility details, availability, or a customized proposal (rates vary based on the full scope of recruitment, moderation, and support rather than room use alone).